If you have not used the purchased items, you may request a cancellation within 7 days of the purchase date.

Before submitting your inquiry, please check the details below and contact us through [Contact Us] for a prompt response.

■ Cancellation Request Form

1. Character Name (Nickname) or Game ID:
2. Date/Time of Purchase:
3. Purchase Amount:
4. Item Name:
5. Order Number (Transaction ID / Order ID):
- How to check: Refer to [FAQ - How to find my Order Number]
- Example: GPA.XXXX-XXXX-XXXX-XXXXX (Google) / MXXXXXXXXX (Apple)
6. Linked Payment Account (Google Gmail, etc.):
7. Request: Consent to cancellation and item retrieval.

※ Please Note
- If information is missing, processing may be delayed. Please fill out all fields.
- Cancellation may be restricted for items that have been partially used or products that apply effects immediately upon purchase (e.g., Monthly Passes).
- If you process a refund through the store (Google/Apple) and continue to use the items, your account may be restricted according to our Operation Policy.
- After a refund, please ensure you contact the [Last Hunter K: Seoul] Customer Support to proceed with the item retrieval process.